Refund Policy for BettaFish
Last updated: March 15, 2026
This Refund Policy explains how BettaFish handles subscription and paid-service refund requests.
Subscription Refunds
If you believe you were charged incorrectly or the service did not function as described, contact support with the relevant order information. Approved refunds are handled through the original payment method whenever possible.
Paid Services
Paid services are evaluated case by case. We may decline refund requests for delivered digital goods or completed processing runs unless required by law or where a clear platform-side failure occurred.
Requesting a Refund
Send a request to support@bettafish.lol and include:
- The account email used for purchase
- The order or subscription identifier
- A short description of the issue
Timing
We aim to review refund requests promptly, but timing may vary depending on payment-provider requirements or additional verification needs.
By purchasing from BettaFish, you acknowledge that you have read and agree to this Refund Policy.